Tag Archives: Metropolis

Outcome of Design Conference


The inaugural Outcome of Design Conference (OODC), March 21 – 22 at The Merchandise Mart (theMart) in Chicago, will provide an in-depth focus on the impact of design on the human experience. Thought leaders and Outcome of Design Award (OOD) finalists will present on the theory and practice of design, new tools and processes, strategy, technology, and research – all through the lens of projects that successfully illustrate that “Design Impacts Lives.”



5:00 PM
3/21/2019 – 3/22/2019


The Merchandise Mart (theMart)
Chicago, IL
United States



A world-class collection of thought leaders in design, including the OOD Award finalists, will share innovative projects from designers and businesses that focus on the quantifiable effect of projects on people in spaces. Projects that measure the outcome of design on the human experience through sustainable, humancentric, and socially responsible design solutions are the future, and the OODC will include the innovators who are leading the charge.

The OODC is an ideal conference for interior designers and those who practice in related fields including facilities management, architecture, lighting design, landscape architecture, and more, who are committed to designing for the best outcome on the human experience.

The OODC is held in partnership with Herman Miller, NeoCon, and Metropolis.


Doreen Lorenzo, M.A.


Clinical Professor of Design and Future, Director of the Center for Integrated Design, University of Texas-Austin

Co-founder, Vidlet and Independent business advisor and design columnist

Read more

Sandra Leigh Lester, BTech.Arch.Sci., MCOD, ARIDO, IDC, ZIN, PTS, CSBA, LEED AP BD+C


Affecting Change, Inc.

Read more

Fred Marks, AIA, LEED AP BD+C, Six Sigma Green Belt


Academy of Neuroscience for Architecture (ANFA)

Visiting Scholar, Salk Institute for Biological Studies

Read more

Avinash Rajagopal



Read more

Joseph White


Herman Miller

Read more

Byron Morton


the MART

Read more

Randy Fiser, Hon. FASID



Read more



In Partnership With:



Media Sponsor:


Celebrate, explore, network, and learn at the inaugural Outcome of Design Conference. Discover the theory and practice of design through the work of the Outcome of Design Award winners on Thursday, March 21, and immerse yourself in the implications of design outcomes with presentations from industry leaders on Friday morning, March 22. Explore the winning projects with the OOD finalists as they discuss their design solutions on Friday afternoon.

Outcome of Design Conference Schedule

Thursday, March 21

5:00 p.m. | Registration & Cocktail Hour

6 – 7:00 p.m. | Outcome of Design Awards Presentation

7 – 9:00 p.m. | Reception

Friday, March 22

7 – 8:00 a.m. | Registration + Breakfast

8 – 9:00 a.m. | Opening Keynote: Preparing Future Generations to Influence Corporate Culture

9:00 – 9:15 a.m. | Break

9:15 a.m.– 9:45 a.m. | Morning Exploration: Technology

9:45 a.m.– 10:15 a.m. | Morning Exploration: Professional Practice

10:15 – 10:45 a.m. | Morning Exploration: Design Education

10:45 – 11:00 a.m. | Break

11:00 a.m. – 12:00 p.m. | Morning Panel

12:00 – 1:30 p.m. | Lunch at Marshall’s Landing

1:30 – 2:30 p.m. | Outcome of Design Award Finalist Project Panel #1

2:30 – 2:45 p.m. | Break

2:45 – 3:45 p.m. | Outcome of Design Award Finalist Project Panel #2

3:45 – 4:00 p.m. | Break

4:00 – 5:00 p.m. | Outcome of Design Award Finalist Project Panel #3



Continue reading Outcome of Design Conference


Outcome of Design Conference


The inaugural Outcome of Design Conference (OODC), March 21 – 22 at The Merchandise Mart (theMart) in Chicago, will provide an in-depth focus on the impact of design on the human experience. Thought leaders and Outcome of Design Award (OOD) finalists will present on the theory and practice of design, new tools and processes, strategy, technology, and research – all through the lens of projects that successfully illustrate that “Design Impacts Lives.”


5:00 PM
3/21/2019 – 3/22/2019


The Merchandise Mart (theMart)
Chicago, IL
United States


Continue reading Outcome of Design Conference

In Landmarked Empire State Building, Patcraft Helps M Moser Solve Flooring Design Challenges

A renovation directly above the double height lobby meant significant flooring decisions for a new communal space at LinkedIn


sponsored by:

When M Moser Associates embarked on a renovation of several floors inside New York City’s Empire State Building for LinkedIn’s new office spaces, some unanticipated and distinct design challenges came to light, particularly within the floors themselves. That’s when M Moser turned to flooring solutions provider, Patcraft, to provide products for a floor installation that would prove more exacting than anticipated.

Last year, Linkedin unveiled an extensive renovation of the skyscraper’s third story, now a communal meeting space with broadcast studio, reception, workspace, and a food hall and event space spanning half a city block; large enough to connect all of Linkedin’s daily staff and visitors.

During the third story’s redevelopment, M Moser discovered the challenges inherent in altering the floors of a landmarked building. It turned out that a double height lobby directly below the new third floor space prevented them from carrying out the design as initially planned. But a new floor installation allowed the design team to overcome what for a moment seemed like an onerous obstacle.

“The floor directly below [the third floor] is the double height entry for the building, and it has a landmarked golden leaf ceiling,” said Charlton Hutton, a senior associate and designer at M Moser. “We were given a plan of our story by the landlord, and it had a huge no-fly zone showing all the parts of the floor we weren’t allowed to touch. That was tough because our design for the food service area required over 300 penetrations in the floor.”

To solve the problem, the team decided to elevate the floor. They enlisted Patcraft to supply special LVT (luxury vinyl tile) flooring panels, which were placed with delicacy and surgical precision.

Along with exposed columns, elegant signage designed by Gensler, and an overall pared-back aesthetic, the flooring was used to emphasize the building’s industrial heritage. Patcraft provided faceted Wood Planx in six different colors from its Mixed Material Collection for the elevator lobby, and original terrazzo and concrete floors elsewhere. Different colors and patterns were used throughout, including a herringbone effect that evokes the building’s famous ground floor lobby entrance.

“We chose a supplier who creates very tactile materials that we could use to represent the building’s history,” Hutton said. “We fused these elements with a more modern architectural approach elsewhere to create a warm, shared space that makes people feel good and increases productivity for the client.”

“From the moment it was built, the Empire State was an icon in ingenuity; much more than bricks and mortar,” he continued. “[But] no matter how iconic and inspiring the building – and I was pinching myself every day to be on a project in the Empire State Building – it’s this type of interior design thinking that really makes people feel better. Ultimately, you have to create a space that feels human.”

Continue reading In Landmarked Empire State Building, Patcraft Helps M Moser Solve Flooring Design Challenges

Outcome Of Design Awards

Welcome to the online submission platform for the ASID Outcome of Design Awards! 


(Submissions due December 5, 2018 11:59 p.m. EST.)

Awards Overview

Launching in Fall 2018, the ASID Outcome of Design Awards, in partnership with Herman Miller and NeoCon, celebrate the proof in the power of design. By highlighting new tools and processes in design, strategy technology, and research, the Awards seek to recognize projects that successfully illustrate that “Design Impacts Lives.”

Continue reading Outcome Of Design Awards

Using the Wind, This Home Tells Its Residents When It’s Time to Surf

Bates Masi + Architects designed this modern house in Amagansett, New York for a family of water sports enthusiasts.

Bates Masi coastal residence surfing

Talented architects have always factored a site’s weather patterns into their designs, but East Hampton, New York–based firm Bates Masi + Architects took that approach to the nth degree for this home on the eastern end of Long Island, in Amagansett.

In this instance, that sensitivity to climate derived from the clients and their lifestyle: a family of four who a shared passion for water sports (from surfing to sailing to kite boarding). They chose to build this getaway in Amagansett because of the area’s reputation for its coastal winds. “Whether relaxing at home or on a nearby beach, the owners are constantly searching for cues to get on the water,” firm partner Paul Masi tells Metropolis. The family required a design that could signal when the bests gusts were near, so Bates Masi studied the weather patterns of the site and realized there was actually “an excellent opportunity to utilize the wind as a primary driver for organizing space.”

Since the predominant origin of the wind came from the west, the firm cut a path for the air currents by clearing a narrow path through the adjacent forest. Then, the architects designed the house on a matching east-west axis, creating a public wing to the north and a private wing to the south. Small operable grey windows, set between the roof beams, capture the wind and channel it through the house, alerting the family when the surf’s up.

The two pavilions are bridged by a glass-enclosed walkway that opens to a reflecting pool. The pool’s ripples and waves are further evidence of gathering winds. “The challenge was having a strong axis dissect the spaces, but have the architecture still read as a single home,” Masi adds.

Bates Masi coastal residence surfing

In terms of materials, the public wing’s interior is partially clad in gray slate shingles, while the ceiling’s white oak also covers the floors, kitchen cabinetry, and bedroom dressers. Interior designer Elizabeth Bolognino helped select the minimalist home’s furnishings.

The interior is also deeply affected by the adjacent pool. “As the sun rotates around the house, it bounces off the rippled surface of the water and projects the character of the wind onto the ceilings of adjacent spaces,” Masi says. “I often receive texts from the client with photos of the sunlight dancing on the ceiling.”

The Big Ideas Behind Microsoft’s New “Design Language”


Microsoft is undertaking an ambitious overhaul of its 800 offices around the world and uncovering great insights about the intersections of technology and workplace design in the process. The technology giant’s global director of workplace strategies, Riku Pentikäinen, speaks to Metropolis’s Avinash Rajagopal about the company’s new workplaces, collaborating with designers and furniture manufacturers, and how his team takes a data-driven approach to office design.

Avinash Rajagopal: You recently opened a number of new workplaces, and there’s a broader strategy around workplace design in place at Microsoft. What drove that?

Riku Pentikäinen: Going back a couple of years, I saw Microsoft doing a lot of cool spaces from a design perspective, but they didn’t have a whole lot in common. Two years ago, we started a project to establish a design language for Microsoft. It’s very tricky to do—everybody will have a view, and most times it’s not aligned, so how do you  establish that for a company? What should Microsoft look and feel like?

As a result of a ton of work, we established what is now the Microsoft design language. Today, many of our new offices are reflective of the design language. We use that as guidance to architects on our aspirational direction, design-wise. But that’s what it is—a direction. We did not want to be prescriptive in terms of color, carpet. It’s about setting a direction that is welcoming, warm, homely, residential.

Quite honestly, I’ve been blown away by the reception we’ve gotten for our design language. You would think that architects would feel that we’re taking something away from them, but they’ve been really appreciative that we’re clear on what we’re expecting. Therefore, we’re seeing less iteration and it does increase speed. I’ll take Milan, for example. Italians are known for their design, and I was certain that they wouldn’t align with our design language, because they’d want to do their own thing. But they loved it and they embraced it, and that site [Microsoft House in Milan] is one of the best examples of our design language.

AR: You bring up a very interesting point about your relationship with architects and designers who design your spaces. Can you talk a little bit more about that? What does a typical process look like?

RP: First and foremost, we want to attract architects who want to work with us. If I think about our workplace programs, where we get into trouble, time and again, is when the architects’ view is not aligned with ours in terms of program. While we welcome the challenge, we know our end users best. I have a team of people working together, whether it’s our sales or our engineering side, purely understanding how they work.

The regional workplace strategists are the first spoke, in terms of contact with the architects. They give design direction and support to the architects, and it’s a very strong dialogue with the architects on the direction that we want to take. But at the same time, I can’t stress enough the importance of challenging [every idea], and out of that I see us getting the best design outcomes.

Microsoft workplace design

AR: To get into the technology angle a little bit more, I know that the Milan and London offices had a data-driven approach to design. Can you talk about your space-utilization technology and how you used it for those projects?

RP: A couple years back, we changed the fundamentals of how we design space. We used to do the industry practice of square feet per head; however, we really wanted to go toward utilization-based planning. In the end, we connected with our data science team and we developed what we call our PAA, which is our peak average attendance. In essence, it takes the badge files in and, through machine learning, learns to associate those badge files with a wireless or wired connection that is activated. Which then, on the hind side, gives us exit times, which gives us actual utilization of space at any given point of time in any of our buildings.

That has then enabled us, on a global level, to reduce our footprint significantly. I think one of the biggest benefits in this area is that Microsoft is a super data-driven company. When you have the data—when you’re able to show that for the last six months, this is how much use, or lack of use, your site saw—we don’t need to use as much of our time and energy trying to convince customers. It has quite fundamentally changed the way we work with our end users.

AR: You’re talking about taking data and using it to inform, say, square footage or space allocation. But do you foresee a future where it might be able to inform design decisions?

RP: We have in a pilot phase the ability to use a wireless LAN to triangulate positioning and then create heat maps, which tell us what kinds of spaces are being used. That’s something we will launch in due course. We are bringing in the data feed on how space is being utilized.

We are also bringing in MyAnalytics, which is this whole host of data about how and with whom the individual collaborates. That then can be elevated to data sets on how business groups and units work with one another. As a very classic example, we can see how much engineering collaborates with sales. From a physical-environment perspective, we can support driving that collaboration. That’s another data feed that we’re bringing into our space programming.

Beyond that, we are looking at data feeds like HR data. We’re bringing in survey data, in terms of personal preferences of people. So on a broader trend, I see our space programming becoming more complex, because we’re bringing in more and more data feeds, but it will enable creating environments that will maximize productivity.

Microsoft workplace design

AR: Some of this data comes from people with experience providing input. Design has that experiential dimension as well.

RP: Getting input is not blindly looking at a data source. You need to have the subjective and the objective to form a holistic view of how space is performing. We’re looking to do it in a manner where we’re easily able to configure the space to bring in another team, and the space they’re given adjusts itself.

That’s an area where we work with the likes of Steelcase, Herman Miller, Knoll, and Haworth to push them to bring us more solutions that enable that adaptation. We also work with the likes of Orange Books and Framery to bring that flexibility into the space. Ultimately, we’re seeking a flexibility such that the end users themselves can do the changes, and the space transforms itself for a  new team, or for more concentration or collaboration. That’s something that we are super focused on: giving more flexibility to the end users.

AR: Could you talk about some of the pieces of the puzzle that you’re still figuring out in workplace design and technology?

RP: One of the questions I want to get to the bottom of is how the expectation of the future workforce will change, and how we can adjust our space to meet that. We’re getting insight into what that expectation might look like. We are not yet at the phase of translating that into a physical layout, so that is still an unknown for me. I’ve seen a lot of the input that we get from what I would call the future workforce on different levels, because we look further than university: kids starting elementary school, how they work, and how they will expect to work. That to me is still an unknown.

And another part of the research program is about understanding how some of the disruptions that we’re seeing today impact the workplace. What is the impact of 3D printing of furniture on the workplace? What is the impact of the gig economy, and what does that mean for the physical environment? The list of unknowns is very long, but what gives me confidence is that we’ve established a top-notch team, combining people from within and outside Microsoft.

AR: As technology and culture change, do you foresee the Microsoft language being a sort of living, flexible framework? Will it change over time?

RP: One of the first criteria for our design language was that it needs to be timeless with distinction. So our design language will remain. I’d say that a space we will build ten years from now will have some of the same feel to it as Milan. However, we will continue to evolve. It will continue to take the future workforce into account. We will not throw the design language out and go, “Now we need to start fresh.” That was one of the key criteria for the design language when we were creating it: that it needs to be timeless with distinction, and it needs to be founded on the new Microsoft culture. I think that will ensure that it will be relevant in the future.