Tag Archives: Consumer Experience

Perkins+Will Explains the Benefits of Interior Design in the Medical World

LOS ANGELES — Innovative and contemporary hospital designs have succeeded to not only guarantee patient satisfaction, but to also reduce costs and improve patient outcomes. Research has shown that hospitals featuring new designs and amenities increase patient satisfaction significantly. Even one study, conducted by Professor Dana Goldman and Associate Professor (Research) John A. Romley at the Schaeffer Center for Health Policy and Economics at the University of Southern California, showed that amenities are a larger factor in driving traffic to hospitals than clinical quality. As a result, amenity-filled hospitals with modern design features are attracting more patients, which benefits the hospital’s top line.

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