“One couple who’d seemed entirely pleasant on the phone had a life-size statue of a silverback gorilla in their smallish formal living room, and they insisted he remain central to the design. The ceilings were 8 feet high, and his head was a half-inch from touching it. I tried to figure out how to make him look interesting or like he was an important work of art. But by the end of the meeting, after having this gorilla stare menacingly at me from across the room, I knew I couldn’t make it work. I didn’t take the project.”
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